Support
Contact
Have a question or need help? Email us at:
We read every message. Beta testers in particular: please send screenshots of anything that breaks. We typically respond within 24–48 hours.
Common questions
Yes. The beta is free. Ki may add an optional paid tier later for advanced features. The browser itself will remain free.
No. There is no sign-in. Your bookmarks, history, and settings stay on your iPhone.
Ki blocks known cross-site trackers by default. Some sites depend on third-party scripts and may break under default policy. Tap the shield icon in the address bar to see what's blocked and adjust the policy for that site.
The shield (left of the address-bar pill) opens a sheet of per-site permissions: third-party cookies, JavaScript, autoplay, pop-ups, microphone, camera. Flip any toggle to grant or revoke that permission for the current site. Decisions persist until you change them. If a change needs a reload, the sheet shows a "Reload to apply" pill.
Ki blocks microphone and camera access by default. The iOS system prompt only fires after you enable the corresponding toggle for that site in the shield. Open the shield, flip Microphone or Camera on, then re-tap the site's allow button.
On articles and other content-heavy pages, a book icon appears in the URL bar. Tap it to view a stripped-down version of the page — text and images only, no scripts, no third-party assets. Tap the down chevron in the reader header to return to the live page.
Reader mode is gated by Mozilla Readability's parseability heuristic — short pages, app shells, and very dynamic single-page apps may not qualify. If the icon doesn't show, the page isn't classified as long-form content.
Long-press the URL bar to type a task in plain English ("find me an article about X", "open my email and tell me what's new"). Ki plans one browser action at a time — navigate, click, type, scroll — and narrates each step as it runs. Tap Stop anytime. Apple Intelligence is the default brain on supported iPhones; bring your own Anthropic or OpenAI key on older devices via Settings → Assistant brain.
Depends on the brain you picked in Settings → Assistant brain. Apple Intelligence runs entirely on this iPhone — nothing leaves the device. The cloud providers (Anthropic, OpenAI, custom OpenAI-compatible) require explicit first-use consent and a key you paste in Settings; traffic goes directly from your iPhone to the provider you chose, never through a Ki server. A paired Mac stays on your local Wi-Fi.
Yes — Settings → Assistant brain → tap any granted brain → Revoke consent. The long-press shortcut becomes a no-op once no brain has consent. You can also leave consent denied indefinitely and never see the assistant prompt.
Settings → Privacy Profile → Clear data. You can clear cookies, history, or both.
Open the shield on any site, then toggle each permission back to its default — third-party cookies ON (blocked), JavaScript ON (allowed), the rest OFF. Toggling a permission back to its default removes the override entirely.
Bookmark import is on the roadmap. For now, you can re-add them manually.
Not yet. The iOS Default Browser Entitlement is granted by Apple separately. Ki is not yet on that list.
"Ki" (気) is the Japanese word for breath, energy, and presence. It is the kanji on the app icon.
Reporting a privacy concern
Email [email protected] with "Privacy" in the subject. We respond within two business days.
Reporting a security issue
If you believe you have found a security issue in Ki, please email [email protected] with "Security" in the subject. Please describe the issue and how to reproduce it. Do not publish the issue publicly until we have had a chance to fix it.
TestFlight feedback
In the TestFlight app, take a screenshot, tap and hold, and choose Share Beta Feedback. We get the screenshot and your message together.