Support

Contact

Have a question or need help? Email us at:

[email protected]

We read every message. Beta testers in particular: please send screenshots of anything that breaks. We typically respond within 24–48 hours.

Common questions

Is Ki free?

Yes. The beta is free. Ki may add an optional paid tier later for advanced features. The browser itself will remain free.

Does Ki have an account?

No. There is no sign-in. Your bookmarks, history, and settings stay on your iPhone.

Why is a site behaving strangely?

Ki blocks known cross-site trackers by default. Some sites depend on third-party scripts and may break under default policy. Tap the shield icon in the address bar to see what's blocked and adjust the policy for that site.

How do I clear my history?

Settings → Privacy Profile → Clear data. You can clear cookies, history, or both.

Can I import bookmarks from Safari?

Bookmark import is on the roadmap. For now, you can re-add them manually.

Is Ki a default browser?

Not yet. The iOS Default Browser Entitlement is granted by Apple separately. Ki is not yet on that list.

What does "Ki" mean?

"Ki" (気) is the Japanese word for breath, energy, and presence. It is the kanji on the app icon.

Reporting a privacy concern

Email [email protected] with "Privacy" in the subject. We respond within two business days.

Reporting a security issue

If you believe you have found a security issue in Ki, please email [email protected] with "Security" in the subject. Please describe the issue and how to reproduce it. Do not publish the issue publicly until we have had a chance to fix it.

TestFlight feedback

In the TestFlight app, take a screenshot, tap and hold, and choose Share Beta Feedback. We get the screenshot and your message together.